Merch FAQ

Q: I bought some merch items, and have some questions. Who can I email?

A: info@merchconnection.com

 

Q: When will my merch items ship?

A: Merch orders placed by December 7 will ship in mid-December 2020. Merch orders placed after December 7 will ship within a week or two after the livestream. Tracking will be delivered via email once your order ships.

 

Q: Can I exchange or return a merch item that I purchased?

A: Being how all merch items are being made based on orders received during the sales period, we are not offering returns or exchanges. There will not be extra stock of these items to facilitate size changes or otherwise.