Q: I bought some merch items, and have some questions. Who can I email?
Q: When will my order ship?
A: Orders containing a Radical 2xLP, CD, or preoreder merch item will ship on or around October 22, 2021.
Q: Can I exchange or return a merch item that I purchased?
A: Yes, please email us at firstname.lastname@example.org to arrange an exchange.
Q: When will I be charged for my order?
A: You will be charged at the time checkout is completed.
Q: How will my package be shipped?
A: We use UPS and USPS to ship packages. We decide which is best at the time of packing. Please note that your order can still be delivered to a PO Box even if we ship using UPS.
Q: How long will it take for my international package to arrive?
A: We ship via UPS for packages weighing under 4lbs, and USPS for orders weighing over 4lbs. UPS generally delivers to your local customs agency within 2 weeks, though this can take up to 6 weeks. Your local postal service will then make the final delivery. USPS generally delivers within 2 to 3 weeks, with your local postal service making the final delivery. We do not have a way of expedited customs clearance for any packages, nor can we intervene with foreign customs.